No "open ticket" option available
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Hello! I was trying to open the ticket for the campaign but there is no "open ticket" option available. I'm wondering whether I have done something wrong. Please kindly help.

Make sure you are logged in as jingjing.xu and that the persons John Scott Doe and Mr. Smelts are also in the VFIB group. You can also create an ERP5 Login for John Scott doe and log in as him and try to open a ticket (as he is the operator of this campaign).