From: Unknown User

        From: Maik Kurzke

        Hi Diana,

        Please upload your screenshot - It will not be considered wrong.

        At the next meeting we can talk about where a mistake could have been.

        Best regards

        Maik

     

    Hi Maik, thank you for your support. At the end I managed to handle the
    issue so it is ok.

    Thanks

    Kind regards,

    Diana

 

the only thing you were suppose to do was to change its status in the "Action
Menu" to "Converted".