Hi,
I am having problems when uploading a file into the system. I have tried many formats> xls, doc, txt, ods, pdf, but usnsuccessfully.
The problem is when I browse the file and save it the status of the file changes from empty to converting, but it doesn't change to converted anymore.
After 15 min, if i refresh the page, it says thta the conversion failed. I don't understand how long should it take to convert an 19 kb file, or am I doing something wrong?
Please find attached a printscreen.
Thanks in advance and best regards,
Diana